Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Lakes (Colchester Hospital)
2023-11-24
Person
5
5
0
Review of Henneage Ward
24th November 2023
I was in a bit of a shock. In the mens side. I also found the service very good. The staff were fantastic.
The Lakes (Colchester Hospital)
2023-09-15
Person
5
5
0
Review of Henneage Ward
15th September 2023
Because I was treated with respect.
Suggested improvements
More exercise.
The Lakes (Colchester Hospital)
2023-08-20
Person
3
5
0
Review of Gosfield Ward
20th August 2023
What gave me the answer is that the staff were caring and attentive.
Suggested improvements
Slightly more things to do.
The Lakes (Colchester Hospital)
2023-08-03
Person
4
5
0
Review of Ardleigh Ward
written by
3rd August 2023
The Lakes (Colchester Hospital)
2023-08-03
Person
5
5
0
Review of Ardleigh Ward
3rd August 2023
Day staff were amazing and helpful.
The Lakes (Colchester Hospital)
2023-08-03
Person
4
5
0
Review of Ardleigh Ward
3rd August 2023
It can always be improved, however I am very satisfied with the care.
Suggested improvements
Less toilet restrictions.
The Lakes (Colchester Hospital)
2023-07-25
Person
5
5
0
Review of Ardleigh Ward
25th July 2023
The day staff at ardleigh were so companionate and friendly, if you had an issue they would sort it straight away and I couldn’t thank them enough!
Suggested improvements
The night staff were awful, they refused to let me shower at night and told me only day staff would allow me to do it. They also wouldn’t allow me to be signed out for a cigarette either in the evening or in the morning as it was either ‘too late’ or ‘too early’ despite being informal. I wasn’t happy with the way they were treating others. There were a couple of lovely night staff but they were the ones who were giving medication so I barely saw them.
The Lakes (Colchester Hospital)
2023-07-03
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 3rd July 2023
Excellent service
The Lakes (Colchester Hospital)
2023-06-28
Person
3
5
0
Review of Ardleigh Ward
28th June 2023
The staff ie reception were great and the majority of the ward staff inmet were good but there was a couple of staff whom I have spoke in person and on the phone too and they were very rude and abrupt
Suggested improvements
Not have a trainer member of staff sent out to receive my daughter back onto the ward and in the process start searching her in the reception area rather then the patient search room with unwanted inappropriate touching of my daughter in front of me and having to be told by myself and daughter that the search is meant to be done in the search room not public
The Lakes (Colchester Hospital)
2023-06-28
Person
2
5
0
Review of Ardleigh Ward
28th June 2023
Care was okey most staff were nice some were very rude and inappropriate
Suggested improvements
Not getting g searched in the reception around other people including men by a training student member of staff who was inappropriate didn't ask before doi g anything and had to be told wherr to search.someone